I have never in my life seen a more inept lender as Green Tree Servicing. The customer reps, a title too good for them, could care less whether they help you or not. I have had homeowner's insurance for 20 years with USAA and when GMAC went bankrupt my mortgage was transferred to Green Tree and ...
Having been in the mortgage business for 12 years, I already knew what a hassle Green Tree was in working with, in all aspects... Trying to get payoffs, items corrected on credit, escrow questions. Well I be damned if my GMAC Mortgage was transferred to these saps. I always paid like clockwork on ...
We are trying to obtain a proper payoff and bring our escrow account current in that payoff. The payment breakdown from our old lender, GMAC, required us to pay OVER our PITI payment to pay back the escrow account that WAS in arrears and that arrears was paid back over a 12 month timeline to GMAC. ...
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You can't get a straight answer... Trying to find out why my escrow was in the negative, when we knew it shouldn't be. It has taken at least 10 hours of detective work after getting the run around from their customer service people... They charged my escrow for $5500 for insurance because they did ...
We had a flood at a rental property that caused significant damage and a claim with our homeowners insurance. Unfortunately for us, GMAC went bankrupt and we wound up in the clutches of Green Tree a non-customer oriented or friendly company. The insurance company cut a check for the water ...