I thought I had lost my Green Dot card, so I called to have it canceled. There was still money on the account, so they closed the card and started a new one. However, there is still over 100 dollars on my account, but the account is frozen until I activate the new card, which is going to take 7-10 ...
I have been locked out of my account and cannot access my funds, and I cannot reach anyone to find out why. I live on a fixed income and cannot pay my bills. I have direct deposit and have checked with SSI, and the deposit was made on or about Jan 30 at midnight 2012. I get an automated response at ...
On 12/25 there was an unauthorized use of my Green Dot prepaid debit card. I contacted Green Dot and canceled my card. When I asked how long it would take to get my money back (I spoke with Almar STL9), he said 1, 2, 3, 10 days before I could even dispute the transaction, or until it posted. On ...
Green Dot stole my money and held it for 7-10 business days! I do not understand how they can advertise a card in 7-11 as a quick bill pay Visa card and then just take my money! My electric was scheduled to get cut off. My electric company does not accept Mastercard (what I have), so I was forced ...
My unemployment check was direct deposited onto the Green Dot card that morning. When I called to check the balance, there was a charge for my exact deposit of $110.00 that put a hold on the funds. I talked with a "customer service rep" and a "supervisor," who informed me that ...
I purchased a Green Dot card because it stated that it was valid for international purchases and immediate availability of funds. However, when I contacted them to notify them that it was to be used internationally, I was told I would have to wait 1.5 weeks to get my other card to do that (missing ...