I have spent an entire day trying to find out how much is on my daughter's account and trying to put some more money on my account. I've left my number because they have "heavy call load". When I got called back I told the rep what I wanted and she put me on hold for almost 15 minutes ...
Worldwide Tel Link has plugged my house phone-line despite the fact that my family member buys pre-paid prepaid phone cards in the prison and that I haven't had any kind of a merchant account together. I've named the number they quit and that I usually obtain a message stating that they'll not ...
I found the complaint while searching for a company address so I could report this company to the Better Business Bureau. I have never delt with a company that is so difficult to communicate with. After trying for a month to get through on their phones, writing complaint letters and emails I ...
Global tel link.. This company makes you pay in advance to speak with a inmate. Only at a cost that is not only outrages but cheats you on the time you pay in advance for. Then when you try to call them to rectify the problem all you get is a recording sorry we have to much call volume. LOL Wonder ...
Unbelievable I was told fax a utility bill call back in 2 days-I did and was told inmate had to call me first before they could set up account. Well my son FINALLY got phone list approved has tried to call me twice and calls were blocked-Ive been trying all day to get GTL-cant get thru. HOW can a ...
I have been having to use this global tel link hoax since august whe my dad was incarcerated. At first i was not having any problems, that is until my calls started getting dropped 2-5 minutes into the call. And when my dad called back we got charged full price for calls. Then one day i had a ...