I have several items from GemsTV and considered myself a loyal customer. The presenters always encourage you to do your Christmas shopping in advance, buy things when you see a good deal and "put them away" for later gifts. The problem with that is you can't RETURN the item if it turns ...
I have noticed now the items that are on the web page are lower than during the presentation... I purchased a ring just a week ago at $49 and I thought I would look on the web to see if they had the same one for a friend - I purchased THAT one for $32! This also happened with another ring-I ...
I bought a blue and white diamond ring from Gems TV and they say that they have a 30 day money back guarantee if you leave the tag on it. They also tell you to wear it and see if you like it. Well I wore it for a few days and sent it back before the 30 days with the tag still on it and I find a ...
Gems TV customer service very frustrating and resizing offer misleading. "Your ring will be resized and returned to you within 10 business day" I think you can tell what my complaint is about. It's been more then 10 business days and I still have no ring. I noticed my credit card had not ...
I've shopped with many of the TV gemstone networks: JTV, QVC, The Jewelry Channel, and GemsTV. After reading the reviews that are posted here, I can only think that most of these comments must have been made by complete morons! GemsTV is totally upfront with ALL of their policies. They make it ...