Buyers beware! They do lie about 30 days return policy. They sent me the wrong wring which I cut the tag to try and realized it was yellow instead of white god. I shipped it back the next day (insured). Three weeks went by & after sending them an e-mail they replied that the ring was returned ...
I have been shopping at Gems TV since Nov. 2007. The faceting quality of their stones isnt't the best, especially on their high end stones... Tanzanite, Ruby. Etc. Some of their low end stones are pretty good. The prices are better than the Mall stores... So I would say spend only what you can. The ...
My shopping experience with Gems TV USA started off well but declined very quickly. On the Gems TV broadcast, they continuously promote the "30 Day Money Back Guarantee, return for ANY reason, and their risk free shopping". If you follow this policy and have a high rate of returns, Gems ...
I can't begin to tell you the frustration in dealing with Gems TV, especially with the Customer Service Team Lead. I have a legitimate request to receive reimbursement for my shipping and handling on returned defective items, but I am being refused this refund. Since I have been ...
I have made several purchases from GemsTV. Some items I kept, others I returned and received a refund. Recently, I sent back an item and GemsTV sent it back to me saying "it had been altered from its original condition". Yep - I removed the items tag and that was how I "altered" ...
I would just like to say i have ordered three rings in the past, had them all resized each time i have recieved great service so thank you gems tv keep up the good work and quality of your jewellery ...