After one year and over 200 purchases, I returned 10 items. Gems TV has locked me out of their system telling me that I am an "unwanted customer". The reason for my return; low quality of product and not as described. They always promise that the customer has thirty days to return any ...
I have ordered several pieces from Gems TV and one was a Diamond Watch which I took to a National Retailer whose name I will not reveal because I like them to. I took it there to have some links taken out and they commented on the watch and told me how nice it was and asked me if I had purchased it ...
Their products and prices are good, HOWEVER... They say you have a 30-day return plicy, but be careful. I returned several items (not as many as I kept) and was BANNED! It seems that in the fine print somewhere, it tells you this. I think this should be made clearer, or you should get a warning ...
I do not know what happened to Gems TV but the prices have drastically increased over the period of one year. I can't say that I exactly blame them. Their diamonds used to be dirt-cheap last year (around the time I stopped shopping with them.) Imagine my shock when I came back, wanting to shop, ...
I have made 3 purchases and have been pleased with all items. Just be aware the 3 day shipping is more like a week to allow for thier processing time. They had a special add on for silver necklace and pendant for $3 the only issue I had was that the necklace chain was so tangled it was a good thing ...
I will NEVER shop at gems tv again. They have horrible customer service! They refused to return my money for 2 rings that I bought, but returned back to them. They said I cut the tags off of the rings, so I couldn't return them. However, I did NOT cut the tags off of the rings at all. The customer ...