Gelluminations
Found 5 reviews / complaints

Gelluminations
Brighter Scents Sent me the wrong gel ($150) and refuse to correct the mistake

Shops, Products, Services Christine626 0

I ordered 50# Medium density gel candle wax from Gelluminations. I received 2-25# Low density gel candle wax. I emailed them within minutes of discovering their mistake. I never received a response back. A few days went by still no response. I then called, which you'll NEVER be able to reach ...

Gelluminations
Failure to deliver completed order and refusal to respond to emails or return money

Miscellaneous Lynn509 0

On May 8 I placed an order for candle gel and various items used to make gel candles. I received my order on May 14 but upon opening it found that they failed to include 6 pounds of gel wax. When realizing this emailed the company stating that the order was not complete. I have since emailed them 2 ...

Gelluminations
I placed an order with Gelluminations, as I have in the past. I received an email telling me my order went through. I never heard from them since with the exception of receiving emails of their upco

Shops, Products, Services RighteousInDignation 0

I placed an order with Gelluminations on April 6. I have yet to receive my order. Since then, I have called and heard the recording about them not having the proper staffing to handing phone calls and it's best to send an email. I've sent emails and to no avail - no response. But every week ...

Gelluminations
Brighter Scents: Will not reimburse or send items missing from order, will not reply to emails or answer phone

Shops, Products, Services MW12 0

I placed an order through Brighter Scents website (Candle Supplies). I received a partial shipment with a piece of paper enclosed stating my other item was on backorder. My american express was charged for the full order. I tried to contact them by phone multiple times without success. I sent them ...

Gelluminations
CREATIVE ILLUMINATIONS Shorted my order, will not reply to emails or answer phone

Miscellaneous challenders 0

I purchased candle fragrance from this company about 6 weeks ago. I had ordered quite a few 16oz bottles in different fragrances... I received my order about a week later, but the order was short 2 bottles. There was a note included saying they were out of two of the fragrances I had ordered and ...

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GelluminationsFound 5 reviews / complaints

Gelluminations Brighter Scents Sent me the wrong gel ($150) and refuse to correct the mistake

Gelluminations Failure to deliver completed order and refusal to respond to emails or return money

Gelluminations I placed an order with Gelluminations, as I have in the past. I received an email telling me my order went through. I never heard from them since with the exception of receiving emails of their upco

Gelluminations Brighter Scents: Will not reimburse or send items missing from order, will not reply to emails or answer phone