My family has moved out of state. I have called trying to resolve a charge that has showed up on my account for the past 4 months. Each time i call, they tell me that it has been taken care of. The charge is an early termination of a automatic renewal contract. I was a customer of thiers for 11 ...
Ever since we switched from Time Warner to Frontier we have had nothing but problems. Our first problem was every time we would log into our computer it would display page not available or no internet access check your cable connections. So everytime it said that we would have to log off our ...
I was originally a Verizon customer and appreciated their attentiveness and quick responses to my questions; then Frontier took over and it's been a disaster ever since! First, I had a deal with Verizon for the amount I was paying for just internet service every month; Frontier came along and ...
The whole ordeal began approx. 2 months before date listed. My husband contacted frontier for internet service for my son... For college. We were told that he would have service in approx 2 weeks— we asked that they call the day before just to make sure we knew they were coming. We recieved NO ...
They changed my billing pref. To paperless without my authorization. I tried to call... Several recordings, transferred many times... Then no help. Tried to email them with my spouse watching, I said. "watch, when I press sendthey will probably say theres an error" Who wants to guess what ...
I switch my telephone from frontier to suddenlink. Now frontier will not refund my money of $39.44 until the next billing cycle. I'm on a fix income and need the money now for food. They said that it will take 90 days to refund my over payment, I can sure use this money for my medicene which I ...