Express Flooring salesman gave us a bid of $7,000 for tile in our home, 8-23-12. We did not give the sales man a deposit. The next morning, 8-24-12, my wife called to cancel the contract. She talked to the salesman. He said to call the office. She called the office and said, "I want to cancel ...
Tile was installed June 30. The tile was not like the sample I had ordered. The company took pictures of the tile in question and after numerous calls I haven't heard anything more from them. Last week July 30th they said they were waiting for the company the tile was ordered from to reply to them. ...
Hired to complete more than 10K in flooring in my home. I had many problems with service and installation. First set of installers could not speak english, called office and was instructed to "text" foreman as he had an "app" that he could forward to installers and it would ...
The absolute worst customer service! Buying and installing new flooring is stressful enough. Find another company who is competent and friendly. Managers never returned my phone calls, numerous issues and concerns with installation and product, also I was stood up for my install and a repair 4 ...
Jason Bryan is an employee of Express Flooring. This review should be removed. ...
Absolutely HORRIBLE experience! Apparently their FREE estimate only applies if you plan to buy from them. When sales rep arrived, he refused to do estimate because we weren't ready to make a decision right away and both "decision makers" weren't present. Why is this necessary if we only ...