My telephone company has not allowed use of the excel communications long distance card for over 2 and a half years, yet Excel has charged me a monthly charge the entire time. My telephone company verified that they sent an electronic message to excel to stop service back in but I have been charged ...
I had been researching my 91 yr-old dad's telephone expenses by which situation he must officially have the ability to stop it. My dad sent them a death certification having a notice seeking termination & however, they nevertheless haven't established rescheduling his consideration. ...
For many years I received telephone services from Excel Telecommunications In December I decided to change telephone service. I choose WOW internet, cable and phone services, In December WOW came to my home and set up their modem and rewired my telephones. WOW and Excel both billed me for Decemeber ...
I had service and cancelled with Excel over a year ago. Out of the blue I now have charges on my bill for long distance that I never activated. When I called they kept saying I had active service with them. When I asked who activated it and when it was activated all they can say was I activated it. ...
I nearly lost my home after Hurrican Katrina. As the hurricane approached landfall and I watched with horror as an evacuee in FL on August 29, I called and suspended all utilites. Excel never stopped billing me. Even after four phone calls to different departments and several emails, they continued ...
Sept 14 my long distance call was intercepted and blocked by Excel at which time they demanded payment on a 10 day old bill. The bill was for advance payment of the Sept billing period. I gave them a credit card to pay the balance and told them to cancel my account. The next day I signed up with ...