My complaints are the same as every one elses. They tell you that you are paying shipping ending for a sample size. After 14 days you are automatically billed for the so called sample. They do not verify your purchase by E mail. They do not provide an invoice with their products with any comment ...
My complaint is the same as everyone else. Their free trial is not a sample but the real product which automatically bills you after 14 days. No invoice or information is sent with any product. No information is in writing about receiving your order, the trial period or products being routinely ...
I ordered a sample in December of the Eye Serum. I canceled it right after I received it. They charged my card 105.95 for five months. I didn't see it on my account due to being out of town helping a sick relative. I also did not receive the eye serum. All these months later, they were found by the ...
Ordered my trial on a Sunday 4/21. Tried to cancel on May 5 a Sunday and my 14th day of trial. Customer Service is closed on Sunday. I called on Monday 5/6 and cancelled and no charges had shown on my credit card that morning. Today I checked my credit card statement and there was a charge on May 5 ...
I ordered this product for a trial use and today I received another one in the mail. I called and Matthew said I had a monthly account which I never authorized. So he cancelled my monthly account and if I want more I will call. I will be watching my credit statement to see if they continue to bill ...
I ordered a trial of Equinox on April 26. I had no understanding of the 14 day return policy. I didn't get the chance to try it even for a week before my bank was charged 99.00. I tried calling them, but they wouldn't listen. I have only my social security to live on and would never spend $99.00 of ...