ERAC is doing unethical business practices with customers, including major insurance companies and Car manufacturers. With the insurance companies they encourage the renter to call their adjustor and complain about getting a comparable vehicle even though the insurance company pays for basic ...
I made my reservation over the Intranet. The day before I was to get the car I called to have them pick me up as they advertise. I was told to call back the next day 30 minuter before I wanted to be picked up. The next morning I called at 7:30 and asked for a 8:00 pickup. I was told it would be ...
While applying for a service worker position with Enterprise, I received a copy of my credit report and also a letter a few days letter stating that I was not selected based on my credit rating. A company that utilizes credit reports to determine if a person is hirable at the entry level and ...
On October 23, I had to put my car in the Saturn of Lewisville's shop for transmission problems and a couple of other problems. I had to get a rent car that day as this is the only transportation I have. My husband is disabled and on social security. We have no other transportation as my husband's ...
The Enterprise Rent-A-Car fraudulently charged my account on three separate occasions and had to be taken to small claims court before they would reimburse the unauthorized charges to my account. Below is correspondence sent to them regarding the problems encountered. They are a rip-of and I would ...
My friend rented a car from enterprise, after an automobile accident, of which allstate was supposed to cover (not his fault, was the party who hit him's insruance company). They did not, and enterprise asked for a payment for show of good faith. I put down my debit card, and asked them to charge ...