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Empire Today / Flooring
Found 10 reviews / complaints

Empire Today Flooring
Great Sales Rep

I contacted Empire Today just to obtain a comparison quote. My rep Anil Nayyar (RJ1) arrived within 5 minutes of the start of the time window. I knew exactly what I wanted so he measured the 1000 sq ft condo, gave me the pitch and a quote. This was a Friday afternoon. He said the job would be ...

Empire Today Flooring
Work Crew

I contacted ET to obtain a quote. The salesman was so nice and I signed the contract in 65 minutes. The crew called the next day at 7:58A.M., right on time. They had a 90 min drive and arrived at 9:30A.M. The 7 person crew (Installer #4050, Jason McKinny and Robert) worked incredibly hard and ...

Empire Today Flooring
Deceptive Pricing

The first day Empire Today representative came to my home, he was an hour late. He brought the carpets into my home and laid them into 4 columns of “ok”, “good”, “better” & “best”.in the “ok” column, he mentioned that the carpets with 10 & 15 year warranties were not as good quality. So, ...


Empire Today Flooring
Laminate Floors

I am extremely happy with my floors, they came out great. However, customer service is a completely different story. While doing my floors, one of my couch covers got ripped at each leg of the couch. I filed a complaint and was told the the person who did my floors is a very honest person and he is ...