The first day Empire Today representative came to my home, he was an hour late. He brought the carpets into my home and laid them into 4 columns of “ok”, “good”, “better” & “best”.in the “ok” column, he mentioned that the carpets with 10 & 15 year warranties were not as good quality. So, ...
I contacted Empire Today just to obtain a comparison quote. My rep Anil Nayyar (RJ1) arrived within 5 minutes of the start of the time window. I knew exactly what I wanted so he measured the 1000 sq ft condo, gave me the pitch and a quote. This was a Friday afternoon. He said the job would be ...
I contacted ET to obtain a quote. The salesman was so nice and I signed the contract in 65 minutes. The crew called the next day at 7:58A.M., right on time. They had a 90 min drive and arrived at 9:30A.M. The 7 person crew (Installer #4050, Jason McKinny and Robert) worked incredibly hard and ...
The first day Empire Today representative came to my home, he was an hour late. He brought the carpets into my home and laid them into 4 columns of “ok”, “good”, “better” & “best”.in the “ok” column, he mentioned that the carpets with 10 & 15 year warranties were not as good quality. So, ...
I am extremely happy with my floors, they came out great. However, customer service is a completely different story. While doing my floors, one of my couch covers got ripped at each leg of the couch. I filed a complaint and was told the the person who did my floors is a very honest person and he is ...
I had a couch cover damage while Empire Today was doing my floors. Customer Service told me that the crew who did my floors is denying doing any damage and they are very honest. I am honest too, and I certainly didn't pay all that money getting my floors done just to get my couch cover replaced. I ...