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Emerald Lux
Found 110 reviews / complaints
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Emerald Lux
Consumer Report

I, like everyone else complaining got an offer in my email, stating I could get a free starter kit for $4.95 S&H on 3/11. I received the pkg. Today 4/9 I checked my bank acct., online and saw a charge for $114.95 from emeraldlux. I contacted them immediately. Was told that what I agreed to was ...

Emerald Lux
Consumer Report

I was offered "free" E cigs with cartridges and chargers for the shipping charge of $4.95 on 03/11. Then I was charged $114.95. I wrote when I e-mailed them, they wrote back and said it was cancelled. I wrote back several times asking them to return my money to no avail. On or about 04/02 ...

Emerald Lux
Consumer Report

Ordered their "FREE" starter kit... 15 days later 114.00 was deducted from my debit account. Called and waited 20 min to actually speak to someone... The supervisor hung up on me after repeated attempts to request a refund. I e mailed their cust. Support and got a sorry but its your loss ...

Emerald Lux
Consumer Report

I bought a starter kit electronic cigarette for 4.95. Then fifteen days later emerald lux took another 114.95 from my credit card and never sent any thing else. So I never got anything to return. AND THEY HAVE A FOURTEEN day return policy. I feel I have been ripped off. Also they dont answer there ...


Emerald Lux
Consumer Report

I got a pop-up from EmeraldLux while I was on line and decided to try it. I figured it was cheap at first and would get more expensive when I needed refills. Like everyone else, I got hit for $114.95 instead of the $4.95 I thought it would cost. My bank will help me with a fraud report after the ...