I was offered "free" E cigs with cartridges and chargers for the shipping charge of $4.95 on 03/11. Then I was charged $114.95. I wrote when I e-mailed them, they wrote back and said it was cancelled. I wrote back several times asking them to return my money to no avail. On or about 04/02 ...
Ordered their "FREE" starter kit... 15 days later 114.00 was deducted from my debit account. Called and waited 20 min to actually speak to someone... The supervisor hung up on me after repeated attempts to request a refund. I e mailed their cust. Support and got a sorry but its your loss ...
I bought a starter kit electronic cigarette for 4.95. Then fifteen days later emerald lux took another 114.95 from my credit card and never sent any thing else. So I never got anything to return. AND THEY HAVE A FOURTEEN day return policy. I feel I have been ripped off. Also they dont answer there ...
I got a pop-up from EmeraldLux while I was on line and decided to try it. I figured it was cheap at first and would get more expensive when I needed refills. Like everyone else, I got hit for $114.95 instead of the $4.95 I thought it would cost. My bank will help me with a fraud report after the ...
The screen with terms and conditions flashed for a second. I was sure the purchase did not go through. However, it did and I was left with the product that I don't like and was charged $150. The slip in the package did not contain a word about continious charging of my credit card. Swindlers!!! ...
The ad said it was a free starter kit and that I only had to pay 4.95 for S&H. I submitted the order, got the kit and am now charged 114.95 for it. I want my money back ...