Over the last week, I've spent 3 hours trying to resolve issues with Mass Effect and Mass Effect 2. I ended up speaking to 6 or 7 different representatives. One complaint I'd have would be the hold time - I spent 40 minutes to an hour on hold overall. (At least the hold music is unique for 30 ...
They have taken money out of my bank account without my permission. I have not played any of their games in almost 3 years. I need help with this fraud. Can you help me with this scam? ...
Coins were hacked, and they promised to investigate but never did, and children are buying these coins. All they need to do is replace them, but they have to wait for the studio in America, which they only contact via a tool. They refuse to give addresses, emails or phone numbers, so they seem ...
I purchased some in-game content for Need for Speed World, and it is not doing as specified at all. I have contacted EA a great number of times but have been getting the runaround, speaking to a lot of people in India and Dubai, as their support advisors are there. It has been a month now. At first ...
Downloaded Free game and spent money to reach higher levels. Got to Level 17 with Monopoly Hotels and game and all my hotels were deleted. Started the game over. They do not have any help options, only forums. I don't want to blog about it - I want my money returned wasted on this game! ...
Every customer support e-mail such as support&ea.com, or customerservice&ea.com are dead, and get only this response: "You are receiving this message because the support case you opened with us is no longer available. The customer messaging service we were using has been retired, and ...