Over the last week, I've spent 3 hours trying to resolve issues with Mass Effect and Mass Effect 2. I ended up speaking to 6 or 7 different representatives. One complaint I'd have would be the hold time - I spent 40 minutes to an hour on hold overall. (At least the hold music is unique for 30 ...
I purchased some in-game content for Need for Speed World, and it is not doing as specified at all. I have contacted EA a great number of times but have been getting the runaround, speaking to a lot of people in India and Dubai, as their support advisors are there. It has been a month now. At first ...
Downloaded Free game and spent money to reach higher levels. Got to Level 17 with Monopoly Hotels and game and all my hotels were deleted. Started the game over. They do not have any help options, only forums. I don't want to blog about it - I want my money returned wasted on this game! ...
Every customer support e-mail such as support&ea.com, or customerservice&ea.com are dead, and get only this response: "You are receiving this message because the support case you opened with us is no longer available. The customer messaging service we were using has been retired, and ...
I keep getting payment notices from pogo@email. Pogo.com. You cannot reply to this address. I have searched for hours trying to find a phone number for pogo.com accounting office. They do not post it anywhere, or so it seems. They want e-mail. They do not give an e-mail address for their accounting ...
Electronic Arts sells "The Sims 3" computer games that are incompatible with Macs, however the labels on the games claim that they are compatible with Macs and PC. Mac users continue to experience problems with expansion packs that crash, freeze and are otherwise unplayable. Patches are ...