Earthlink false advertises and practices deceptive billing. I joined Earthlink on October 12 from a CD promising one month free. Later, two checks bounced from my checking account when the money was in the bank. After a run around with my bank, they tell me Earthlink put a $25 authorization on my ...
Ordered in February l7th, canceled by letter April l0th, Earthlink still charging me $20.00 a month and this is June. I think this company should have to pay back every penny they charged thier customers. I will not do anything for them only tell everyone else that it is a rip off, don't sign up ...
Earthlink has wrongly charged me $380 because its agents have through incompetence or through unstated management policy: 1. Failed to carry out my instructions, 2. Made false statements regarding explicit contractual matters, 3. Failed to apply billing statements in accordance with its own policy ...
When ordering Earthlink DSL service, I was guaranteed a speed of 384 and was told I could return the product at any time. The actual speed averaged 100 and worked intermittently. After 45 minutes on phone, tech rep Ronda said she would escalate problem. I was cut off, and Ronda did not feel ...
I ordered an SDSL line from Earthlink on 4/30. I told the salesperson that I wouldn't be ready until 6/15. He said to place the order now because it would take several weeks to install. I received a confirmation email, posted here: Description Date Amount Description / Note Inv Date & — Future ...
In order to inquire about DSL services in my area I was required to provide a credit card number but was assured that the card would not be charged if dsl were not available. Beginning in February Earthlink began debiting my account for services which I could not have used since I had since ...