I cancelled my Internet service with Earthlink on Nov 17th after several months of non-working Internet. I was told i would be receiving a return shipment in the mail so i could return their equipment and that i would not be charged 90.00 cancellation fee. I never got the return shipment in the ...
Earthlink was contacted on 11/8 to set up an Internet connection to the apartment I moved into on 11/7. Upon speaking to a representative (in India), the representative said they have High Speed Cable available and repeatedly said that the connection speed of the line being connected was 10 MBps ...
I have attempted multiple times calling, chat and email in order to cancel my account. I was told to call in the month of renewal to cancel, which I did. I was told my account was canceled. No I did not get a name, did not think I would have this problem. The account was not canceled and Earth-link ...
I signed up for Earthlink in October. I thought that the rate seemed pretty good, and since I had recently gone through a nightmare with Verizon, was in a non-ATT service area, and will not even touch Charter, I was left with little options as to who my ISP would be. At first I was impressed how ...
It is imposssible to get an answer from earthlink unless you choose their topic. The customer service is extreemly poor when it comes to solving internet problems. If you are off line forget trying to reach them. If you call by phone you get a rep that you cannot understand and then trys to market ...
They mail flyer to me offering $49.95, for phone and dsl service in june and i accept, for payment they only accept credit card and every month they take over $100. For payment, when i call earthlink about it while talking to then they cut me off, when i call back they put me on hold and no one ...