I had thought my order would be shipped free and I was charged for it. I wrote Drugstore.com and within 24 hours I received a email explaining why I was charged for shipping but that they would credit my account to cover my shipping expense. I am very happy with Drugstore.com's quick response to ...
I ordered a critical prescription from this company on 8/3. I kept checking the order status for shipping details. After 2 weeks, it still had not shipped. I called to complain (26 mins on hold) and was told the prescription would be shipped OVERNIGHT with no extra charge (a bald-faced lie). The ...
Drugstore.com signed me up for a discount shopping program that cost $12/month. I have no idea how I they deceived me into consenting to this. Shopper Discounts is the company that Drugstore.com signed me up with and they were very nice about removing the charges from my account BUT they should ...
Ordered critical prescription 8/3. After 2 wks it hadn't shipped. Called to inquire, customer service rep said he would make sure it shipped overnight at no extra cost. My prescription still didn't arrive. I emailed you - you didn't respond. The next day I emailed again - you still didn;t respond. ...
Since drugstore.com relocated, sold, or merged with the Ohio concern now representing the name, the customer service has become nonexistent. I had to phone twice because an auto refill prescription was not dispatched. The hold time for each call exceeded 30 minutes. I was given two different ...
I bought an electronic crossword from drugstore.com as a Christmas present. When I ordered it, I was assured it was in stock and would arrive in time for Christmas. It didn't. Two weeks later, I tried to trace it. Drugstore.com told me it had been lost and they would send another. Two weeks after ...