Since drugstore.com relocated, sold, or merged with the Ohio concern now representing the name, the customer service has become nonexistent. I had to phone twice because an auto refill prescription was not dispatched. The hold time for each call exceeded 30 minutes. I was given two different excuses why the prescription had not been refilled, with no resolution to the problem. I had to beg for a direct phone number that I could have Walgreens phone to transfer the prescription. I have been a satisfied customer for over nine years, but will never use this company again.
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