I have just had DIRECWAY for 13 times today and I've been about the store hearing the exact same tune longer than I've really been on the web! After 13 times of prison camp I've read 3 websites from "customer grievances" and everything, yes everything holds true! That is just after 13 ...
A word of warning to anyone thinking of getting satellite internet with Direcway. They tell you that you'll be able to surf 50x faster than dial-up but it's not true. This service is no faster than dial-up. The equipment is expensive, independable, web pages do not come up. You'll waste so much ...
I purchased Direcway on a payment plan, I had no problems with it except in severe rain or snow and then it was minor. A few days after making the last payment on the equipment it went out. I called direcway numerous times spent hours on the phone, while on the phone they would get it working again ...
As of 30 December DirecWay advertises to its users that they can upgrade from Home (to Professional for $69.99/mo. When you call DirecWay, they tell you that the upgrade is only for users of DirecWay 7000. Other users must pay $89.99/mo. Nowhere in any of their advertisements does it list such a ...
Purchased system-service is slower than dial-up. Tech. Support blamed poor service due to my computer network. Could sell me a newer modem for another $600.00, I refused. I exclaimed false advertising and asked to break the contract. Customer Rep said NO and I would loose the $364.00 credit. ...
On 8/19 My system went down so I called Dire way to report the problem 3 weeks later a tech finally shows up. He spends about 30 min looking at it and says Transmitter is bad and that he does not carry parts with him, he would have to order one and come back out. Well a week or two went by and I ...