I signed up for satellite TV for a rental home we own in Hawaii, on 10/19. Due to various promotions, rebtes, and my refusal of premium channels, I was told that after the initial installation fee, the service would be free the first 6 months and thereafter $43/month. I gave them my credit card. My ...
Where to start. POOR customer service. No one gives you the same answer. We moved, one person told us it would cost us money another said it wouldnt. Then they upgraded our receiver when we told them not to. Because of the move they changed our contract and extended our service agreement. They want ...
They doubled my bill without my authorization then when I told them I had a contract with an estimated monthly bill amount they told me they hadn't charged me for months and that it was MY FAULT for not catching it sooner. Oh, and btw - that was after me trying to get through to customer service ...
I am not happy at all with services and they are miss leading customers. My initial bill was $39.99/ month and they told me to sign up for auto bill pay and you will get discount which i did. When i got my first bill which it shows $39.99 without any discount. I called their customer services and i ...
My direct tv quit working after a storm in my area and i have to pay for them to come out and fix their equipment. They say everything except the receivers are mine and they have no control over the storm. I suppose i am supposed to control the weather and am privileged that they allow me to pay ...
A tech was to come instahl services never showed. I called DTV to see what was going on and the women on the phone goes "you have been flagged for using another customers social security number" I asked her why I never got a phone call because this customer is using MY social security ...