I am a new customer to Direct TV. Making the change was not my choice - our apartment complex decided to go with a bulk account. There was a problem with my bill and the service was disconnected. The bill has been paid and the company who administers the account provided me with a confirmation ...
A month ago a direct TV rep came to my house to set up the dish. He left a box for the TV in my living room. The box has never worked and Direct TV tried walking me through setting up the TV. The box still did not work. They tried to blame it on the outlet. I pointed out the tech should have notice ...
Had to reschedule apt times 3 different times, for 3 different reasons. I have been told many different policies and procedures by many different people including a supervisor. A technician supervisor was to call me back, never did. So when I tried calling them back, of course got many different ...
After canceling my service with directv, they charged my credit card for undue fees. I have contacted them 4 times and every time I call the person I talk to tells me a different story about why the money is still not refunded to my credit card account. I have tried in good faith to resolve this ...
I was told that the satellite service would not be interrupted by rain. It is. I was told I would have access to ONDemand stuff. I don't. ...
My loved ones employed to cover a bundle that involved the Cloo route. Recently, after I attempted to look at the channel, it confirmed that I'dnot taken care of the channel. I called-up DirecTV and was informed they shifted Cloo to some greater bundle so when I questioned why, the man stated ...