I called into the company when we made the move to Minnesota, and was told to suspend my account until I found out if I could have Satellite at the apartment complex. So that was the first step, I suspended my account. I got to Minnesota and checked with my apartment complex and was told they do ...
As an existing customer, Directv (DTV) is not your friend or are you considered valuable. I signed up first time for DTV mid august. This with HD DVR service, with what they said was latest equipment. Less than 2 months later, the Genie is released! I contacted DTV customer service by email, ...
I had the worst experience with DirecTV. I will add the email trail and you decide: Subject we do not record all calls. Calls are recorded at random and are for internal training purposes only. —The recording tapes you are requested to be reviewed are with DIRECT STAR during your initial sales ...
Ok, this is how it happened. I stopped paying on Directv because I moved in with my parents and they had cable so, I didn't need directv anymore. So now I had this big bill I returned the receiver and remote so I would be charged more, then me and my son went out to eat and I went to go pay and ...
I recently discontinued my directv service due to unemployment. Directv informed me that if my final bill wasn't paid within fifteen days they would debit the account with the debit card on file. I went to my bank and cancelled my debit card and had a new one issued. I explained to directv that I ...
After eight years with direct tv I cancelled my service. Direct tv informed me that I would be charged a cancellation fee then without my knowledge or authorization, direct tv debited the cancellation fee from my bank account. They have refused to reverse the unauthorized fee.. ...