False Advertizing. I purchased a package that said that I would get all local channels in HD. One of the local pubic channels was poor both in reception and noise. I called DTV and they said it was the local channel problem not theirs. I checked with the local channal and they said it was DTV ...
If service is not up to customers expectations you should respect their rights to cancel if you want good reviews on company services. That alone would bring you more customers in long run. As of right now i have nothing good to say about direct tv. ...
I had 2 tv's with direct tv. The first the receiver stopped working - they wanted me to pay for it. I canceled the box. Now the second receiver is not working & we have to wait 4 days for service & pay for the call. Can't wait until contract is up will not renew. Do not go with direct tv. ...
Just like any other company, you sell service and whatever else it takes, promising customer support and a lot of other stuff, but when the time to deliver eventually comes, it's all promises. It might seem like you got away with it but beware because once people realize the truth it's all ...
For 3 times I've been calling to remove service. The "program was upgrading" plus they had no use of documents. Three times to "update methods?" so when I eventually got through the broker informed me there is no method to back credit me. The containers were really eliminated by ...
Should you pay attention to something, pay attention to this: DON'T CHOOSE DIRECT TV. Don't fall for "low cost" you'll purchase it, believe me. I've been lied to, hung-up on, instructed different things each time I contact. First, I had been informed my agreement finished in- May (I ...