Called Dec. 23rd due to hd being out again, which has been and ongoing issue since we got this service March and was told earliest a tech could come is Jan 3. We are now without any channels working and have to wait another 5 days. I was told when I got this service that by getting insurance pkg ...
Direct TV added a $5.99 per month protection plan without my authorization. Also they did not clearly explain that I had to go on line and register rebates, resulting in $20 overcharges for my first three bills. They did agree to remove the $5.99 when I called and instructed me how to go on line, ...
We were offered free sets for digital DIRECT TV signals with HD receiver when we signed a 2 year contract. Technician came to install the 3 HD receivers but we had only one HD tv at that time since we were to purchase the second and third HD TV that week anyway. He did not leave the receivers since ...
Unauthorized charges for ppv movies we supposedly ordered in 2004 now 3 years 9 months later being billed to us. We did not order these movies. My husband & I were out of town on the date that 2 of these movies were charged to us. We also received a bill stating that our service would be ...
Called to disconnect my service, spoke to someone either in India or someone of Indian descent in the states. Was given very hard time about disconnecting the service, was told "mom why are you so uptight?" Never experienced such horrible and rude service. Also was billed for the service ...
First: call to Direct TV during the transfer was disconnected. Second call: Called back only to be on hold... Transferred again with same results to "Clayton" id # AQ1527 with a very poor attitude who told us that "he was having trouble with his computer and the call may ...