I need to inform you of an unfortunate incident that occurred today. It is unfortunate not only for me, but for your company as well. We have been loyal DirectTV customers for a very long time. A few days ago for some reason our satellite was not receiving its signal and we were not getting most of ...
I just spent an hour trying to find out what happened to an access card that I ordered on 1/23/08 that was supposed to be here 3 days ago. Rep/Cust Service found that the address that I have corrected at least 5 times since I moved 4 years ago is still wrong. So after several attempts, Rep says it ...
In Dec. 2007 I was selling my home and moved to a high rise in downtown Columbus. I have had Direct tv on and off for a few years and liked the product. When I was about to move I called the movers hot line and was informed that they could not install the dish at my new address and I would have to ...
I am so angry right now I am shaking. I just had direct tv installed 1 month 2 days ago. I just got a bill for $156.00! When I called to set up service I was told the package deal was $ 35.00 a month for up to 4 receivers. I asked several times "Are you sure it is not extra to get more then 1 ...
I terminated my service on 1/20/08 due to the inability to view television programming using their equipment.in an attempt to solve the problem i was sent 3 DVR's of which non worked properly because they were refurbished models. I called on numerous occasions and even spoke to a supervisor but was ...
I'd Primary TV for 6 decades, 3-month previously began acquiring poor party, named them several times, offered me many coaching to remove and link recipient box, that didn't function, named again they offered me same directions, lastly, I told them-they have to deliver a technology to check on meal ...