We called to obtain information on cancelling our service with them as we are still under contract with them. They told us the cancellation fee was going to be $320. They would send us the boxes for the receivers. When we asked when the Dish would be removed they said it stays here. Yet when you ...
We purchased Direct TV from their online website on 7/6/08 and piad by credit card. We received a letter from Direct TV dated 7/6/08 confiming our order and also assigning an installation date and time for 7/15/08 between 1:00 AM and 4:00 PM. We also received an e-mail confirmation on July 12 ...
I tried to switch from Comcast cable to Direct TV, but they wouldn't accept my business because my first name is only an initial. Here is what their customer service rep wrote to my complaint about this STUPID policy: Thank you for writing us. When ordering your DIRECTV service it is requested you ...
I apply for their 29.99 program package, dvr service. This was to be for four room in my home. I was bill for $117.95, when i told them let talk about this bill, they said we can, t help you, pay it. And it cost you $480 to cancell. We will put it on your credit card. ...
After about an hour EACH MONTH spent on hold and with account representatives at Direct TV... Mainly "Billing", I am fed up. Doesn't ANYONE in this company have the ability to put something in record on your account, like a simple change, so it sticks? Apparently not. You talk to one Rep ...
My Wife and I signed up for direct TV online at their website. We purchased the receivers and paid $319.00 for them, as far as we knew, we owned them, as there was nothing on the site that said otherwise. We received our first bill on 6/9/08 and there were charges for "leased" equipment. ...