Since Nov I ahve been trying to get an overpayment on my account back from them. My account is closed. I was told at one time, that I should have it by Dec 15th. Dec 30th, I called again said they would rush it. I called again today, Jan 24th. I was told that the amount had been approved. Ofcourse, ...
I went online in Aug and looked at direct tv online. They advertised that you could get direct tv installed free after a rebate. They came in a truck with the DIRECT TV logo all over the truck. The system was installed and we began our nightmare with direct tv. 6 weeks went by and no check. Months ...
I have had direct tv for 3 years and recently moved. I called them to move the dish and to add another tv. They had said there would be a set up charge but since DISH offered 4 rooms for free they said I would not be charged these fees. The service man came on Oct 15th late on a rainy day and only ...
I have been trying for the past 6 months just to get upgraded to a TIVO, get another room installed. First, they didn't show up for the FOUR HOUR WINDOW and then 4 hours AFTER they were going to show up, the tech called and said he was having a diabetic seizure and had to go take insulin and ...
Problems have not cease since I started with Direct TV two years ago (I am under contract until Jan 05). First, My installation did not work properly and I had to have a tech come out more than once. (Days missed from work at my expense). Second, I ordered the Direct TV Guide. The rep told me if I ...
I ordered Direct TV after seeing an ad that proclaimed "LOCAL CHANNELS NOW AVAILABLE." After the service was installed (a process that took 3 hours) the tech called Direct TV in order to activate my account. The Direct TV associate then said "you know that local channels aren't ...