I have been trying to book a flight using the Family Ties tickets I already paid for. I have submitted the request form almost three weeks ago and have not received any response. When I submitted the form flights were available for the dates I chose. Calling customer service only leads to either ...
In the past, I booked several flights on Direct Air and paid for the tickets when I booked the flight. On Feb 9th I decided to use Direct Air's Family Ties to lock in an attractive rate for two round trip tickets to Niagara Falls. I intended to use the vouchers to secure seats on a flight from ...
I am also a victim of Direct Air's family ties program. I bought two vouchers for $338 and have spent the past month trying to book these. I have made hundreds of phone calls, put in online booking requests and emailed customer service. I am again sitting on hold as I type this. I have been on hold ...
In today's world where we are going after wall street and Big Banks for their greed and deception, it amazes me that Direct Air is allowed to get away with their Family Ties program.in Feb I purchased two family ties tickets for 338.00. It has been a joke ever since to try and use them. You cannot ...
My wife and I paid $318.00 for advance air line ticket vouchers to Florida to be used on a future date. These vouchers were advertised via email to me as " Friends and Family Plan" and could be used by anyone, anywhere within one year from date of purchase. We tried on 16 seperate ...
In October I bought 4 DirectAir Family Ties vouchers hoping to use them for Christmas to fly my family from Rockford to Punta Gorda to visit my parents. I tried and tried and many times more to phone them with questions, but I could never get through. So I decided to trust them and buy the tickets, ...