HD channels were screwed up two weeks ago. Had to wait for a guy to come out and fix it, and now they're screwed up again. But this time I get to wait on hold for "28 to 30 minutes" before I get someone to tell me to reboot the receiver (did already) and make an appointment for likely a ...
I simply moved in to a new condo and was informed that I'd to obtain my web and Television from Direcpath. Had I been wise enough to examine the remarks online BEFORE signing my agreement, I Would of been better off. To begin with, they've TERRIBLE customer support. I am aware businesses outsource ...
DirecPath is constantly disappointing me. They set the standard for how bad an internet provider can be, as well as how frequently a company can lie to its customers. They can't deliver the speeds that they promise, they can't maintain a low latency network. For the last few months I have been ...
Like another user, we posted a money order on installation. This wasn't put into the account for months later, and we were charged late fees for it. Our service is consistently slow, ping times are terrible, and we have issues with packet loss as well. DirecPath 's level 1 Technical Support is a ...
Your condo recently changed to Immediate Route for Television providers. We pay-tv providers everymonth as an ingredient as our residence costs. We recently closed-up due to their web providers. We never got a statement for that online sites along with a month or two later we observed our web AND ...
I've been forced to use this company for years and have had nothing but problems. Their customer service is horrible because once they get a contract in a community, they basically hold the residents hostage. My only option other than them is to use Comcast, which I refuse to do. My problems have ...