I am another Dell customer who has been distressed over Dell's unprofessional service. First they are still keeping a hold on my Bank Account until February of next year on an order for a 1.5TB drive that they screwed up and lost all record of. I have the Dell Purchase ID which is all they ever ...
I made a 4 year business lease with Dell on an XPS M1730 Notebook Computer on February 13. I chose a business lease because I wanted their "Next Business Day" service so that I wouldn't experience any major downtime. Within the first 21 days the AC Power Adapter failed. Dell quickly ...
Dell Now attempts to Violate Federal Trade Commission Laws which allow you 72 hours (All 72 Hours must be a Business day) Saturday is a business day too in which to Cancel your order for Accessories. Ordered TV set from DELL.com on a Friday evening of a Holiday weekend Monday is the holiday. I have ...
This is another fine example of how incompetent Dell & Dell.com Customer Service truly is. I should have bought an HP. I have been experiencing software problems with my new Dell PC ever since I purchased it back in November. Thank god I have friends who know computers. I had to rely on my ...