I ordered an Inspiron 14z as part of the Black Friday sales on the web. Within a day or two they sent me a letter telling me that they oversold that model laptop, and they were going to "upgrade" me with the Inspiron 15. Not the 15z or 15R, just the 15. Although the two machines had some ...
Dell customer service lacks in professionalism and results. Calling in to Dell for anything is stressful and warrants no real resolve to your issues. Corporate offices that depend on parts to maintain Dell products are at the mercy of a corporation that does nothing to help their customers. If you ...
First and ut most, usacomplaints.com please reclassify your introductory "areas of customer complaint". My complaint is regarding Dell - you know, the computer company. It was a "telephone call order" regarding a purchase of "gaming" accessories. The company orgin is ...
May Executive Offices Michael Dell, Chairman of the Board Kevin Rollins, President and CEO James Schneider, CFO Thomas Green, Senior VP William Amelio, Senior VP Dell Computer Corp. 1 Dell Way Round Rock, TX 78682-7000 Sir: I have been a Dell customer for several years. When I bought my first ...
I have been purchasing dell computers for work (10K at a time) and for my personal & family use. The last business order had a defective computer in the bunch, still can't rectify this since November. My last home purchase was an inspiron 600m laptop for my college daughter. This complaint is ...
Dell has the worst customer service. I ordered a computer system and the next day I canceled the order. They shipped the order anyway. I waited 6 weeks for them to issue a credit. They made excuses, did't know how to track a package or an order. I have spent so many hours trying to get a refund, I ...