They Shut my server down because of no payment, The server bill is do the 1st they tryied to bill my card and my bank stopped it this was tonight at 10:06pm. Then at 1am they shut my server down. When I asked why they said it was non payment. I told them the payment will be paid on the due date on ...
I have been trying to work with Defcon Servers support to get some over billing charges resolved. However, it seems that I am the only one doing any work. I was charged the annual fee for my Ventrilo account 4 times this year; once in April, once in May and twice in June. I sent a copy of the ...
Purchased a Defcon game server earlier this week, was surprised at the quick setup, but quickly learned that the server could not be logged into if any of the mods in their TC Admin mod installer were activated. I submitted a support ticket and got no response, came back the next day to see the ...
Even though I was in a bad mood for another reason and probably came across angry in my original contact - there is a lot to be said for that old maxim "the customer is always right." Especially when a server is shut down against the owner's will and majorly screws up a planned meeting. ...
Defcon Servers was a good company for the first month that I was renting a Ventrilo voice server from them, but as of late, this company seems to care more about getting new customers than those that are already paying for their services. I logged onto my computer today to realise that the Ventrilo ...