I actually know something about this company! I was shocked and dismayed at the rude treatment of potential customers. I looked them up on the Better Business Bureau and they had several complaints! I am also convinced that the dresses are way, way overpriced! $600 for a polyester dress is ...
Horrible responses to customer questions. The beginning of 2006 I contacted this company interested in a pageant gown and emailed a question to them about colors. The response received was so rude and over the top and outrageous that I decided not to order from this company. When I told the Darius ...
Darius Cordell has to be an example of some of the worst interpersonal/customer service I have ever seen! I asked a simple question and got an answer about two weeks later. Frankly, by then, I'd already opted for a different gown! I was quite suprised when I got another email almost a month later ...
I have included an email dialogue between the proprietors of Darius Cordell INC, and my mother. My mother initially had sent an innocent email inquiring about Darius' ability to add a wrap to a particular dress, the time it took to create a dress, etc. These were commonly asked questions that were ...
I would like to include the email darius cordell sent to me after i disputed the charge on my card it is horrible. I was called "manic", a "loon", "i will end up like 50% of americans in divorce". All because i wanted to know the status of my gown. They are now ...
I am not naive, I am used to the level of service or non-service that most customer service places offer. However, I have never recieved treatment like this before. I am looking for a wedding dress and saw some lovely pictures at dariuscordell.com The web site says they can make any change to any ...