I ordered a pair of prescription glasses for 650 USD. I never received anything. I asked for a refund and never had it. It's been now 3 months I have been trying to solve this situation without success. Clearly the worst online shopping experience I ever had and total waste of money. Avoid this ...
I bought a pair of frames and lenses from coolframes. Weeks passed and I received no notifications from coolframes, and did not receive my purchase. I started to feel like I had given them my money and they had disappeared. I emailed them, and they told me the size frames I ordered were out of ...
I contacted them on the 10th, they confirmed my order would be received by me by the next week at the latest. So, I placed my order with them. I purchased their fastest shipping, express, which states 2-5 days. They give short answers to emails, when they respond at all - answers which don't answer ...
Below are some of the first e-mails I received after having ordered a pair of reading glasses through their website. To this day I have not heard from this company after my last e-mail requesting a thorough explanation regarding the delay, mistake, and my legitimate request to have them Send me the ...