Randall Robinson Code #1121 Called to upgrade phones and try to get a better monthly rate (10-year customer). 1st Issue: I was told that if I were an AARP member, my rate would be $50.00. The next day, I signed up with AARP, called customer care back, and was then told it's only a 5% reduction. 2nd ...
Beware of this company. They are extremely nice to you if you remain a customer. If you switch to A different service they will slap a bunch of petty charges on you. To have their service you must Pre-pay for service. So knowing this, I found it impossible for this incident to occur. Before I ...
As a truck driver 80 to 90% of my cell phone calls are company related and fall within my companys cell phone use policy. I contracted with Consumer Cellular because they offered a cell phone calling service only at a reasonable price. However, after a few months I noticed that my account was being ...
We were told by consumer cellular, they were inexpensive, and we would have, quality service. We were told we could raise our number allotment of time at any point we wished to do so. They do not tell you, you can not have no more than 2,400 minutes no matter what, that if you go over the 2,400 ...
Customer service at this company is deplorable! I ordered a phone from them last month. Checked to insure I could port my old cell number on their site which said I was good. Received my phone 5 -6 days later and tried to activate sim card and then found that the number was not available. OK, so ...
Consumer Cellular: Alluring ads, three different phones, three activation fees, and many unresolved complaints later, I've left this company. It cost me ~ $150 (NOT including service) to finally realize that probably their carrier—AT&T—ensures indecipherable and frequently dropped calls—making ...