We purchased a Samsung 51", 3D, Plasma TV on 10/26 for our son and his family as a Christmas gift. The TV was given to them during our gift exchange on Christmas Eve. The TV was installed at my son's house on Christmas Day and worked great until the day after Christmas when it just went dark. ...
Over a number of years I have been a customer of Conns. I have seen a steady decline in the service and demeanor towards customers. As of the last year I have frequently been met with rude, argumentative customer service persons who frequently lied about the existence of supervision and were ...
I went to the nearly empty Conns on Monday, Feb 27th. There was maybe 3 other customers in the store... Looked at televisions a good 15 minutes... Found the one I wanted, and went to find me a salesperson. Yes... That's right... Find me a salesperson. No one offered to help me!!! I got the ...
I will never spend another dollar at Conn's! This was the first time and the last. The bastards took my cash and contracted to deliver a washer and dryer on 5/2 and called to tell me tonight (5/1) that they do not have the dryer... After I told them they got my business because they had the items ...
A week ago I went to the Conn's store on West Anderson Lane in Austin, TX. The salesman kept trying to up-sell me, but I stood firm on my shopping list. It was annoying to have to keep saying no to additional items though. Part of my order was a sectional and a matching round chair. When the items ...
In March 6 Sunday night I walked in to store #34 to looked at wahers8 & Electric driers I saw the last set on clearance. Sales person open an account to put on hold. Conn's delivered appliances on Saturday March 12. I went back to the store on March 13 to pay off the total amount. I pay off the ...