Compass Bank has been a nightmare to deal with! The first red flag my husband and I received was when the branch representative had difficulty getting our checking/savings account opened. Somehow we suffered under Compass for several years. However, when I suddenly started racking up NSF charges ...
As a former five-year employee of Compass Bank I can tell you that the new posting system they are now using is designed to charge more NSF fees to customers and therefore make more income for the bank. You will be told it is their way of moving closer to an "online system", but that is ...
Compass Bank provides a Customer Service Department and phone number, but the individuals that staff those departments do not have the power to trouble-shoot and resolve banking problems. When asked to speak with a Vice-President of Client Services their response is that they don't have one —and if ...
Compass Bank and the Holier than Thou Attitude... As stated in a previous complaint made by Erin in Houston I too got screwed by Compass bank and their accoutning practices... I had a deposit that went in electronically on Thursday night and did not get "posted" until Saturday. However ...
I have an account with Compass and only used it to deposit and withdraw funds for personal use. When I did write checks, I noticed that I began incurring NSF's even when I had posted funds at 7:30am. When I asked about this, I was advised that the bank was not "Online" and posted deposits ...
Compass bank has one of the most shameful customer service policies in the history of customer service! Opened a joint account on 6-20-05 with Mike. I called Mike 6-28-05 to inquire on my checks and my husband's atm card. Mike assured me both were ordered; after all it takes 7-10 business days. (On ...