Colonial home warranty service for my home was purchased on 2/8 as a result of home buying. The seller agent chose it for its low cost I believe. On Nov/13 mid-night my heater was down. The weather was approaching freezing during that time so the heater had to work harder. I called Colonial Home ...
CHW is denying a claim to replace an evaporator coil in the air handler that is leaking, saying I have improper service records and that I didn't replace the condenser last year. There is nothing wrong with the condenser, the problem is with the evaporator. I was told by the sales person that if ...
My water heater failed and I called Colonial They assigned a repair plumber, who did not contact me, I called themand they explained that my residence was not in their service area. I called Colonial and asked for another s They urged me to call my own plumber. I resisted, They gave me another ...
I am looking for a Home Warranty policy. After reading reviews on Colonial Home, I am very hesitant to purchase this policy. Out of 33 reviews, 22 were negative, 11 were positive and most of it concentrated on your customer service. Sorry but I can't take that chance. Arlene Copeland ...
This has to be one of the worst companies I have had to deal with since purchasing my home in January. My existing home warranty policy expired in January and I purchased a home warranty through Colonial in March. They have a 30 day period after you purchase that you can not file a claim, after the ...
I submitted Claim #2144118 for icemaker not working on our fridge and immediately got a call from a representative that the icemaker in a refridgerator is not covered under their policy. Our lawyer took out this one year policy to cover us before closing on our house (for a fee of over $400) and we ...