I order, and pre-paid for a birthday cake, it was never made, I was accused of not having paid for the item (have recipt) and it cleared my bank. The manager tried to placate and pacify me in order to diffuse me, then she tried to still sell me the cake!!! What kind of $^*^ (* (*&)$#$^* ...
I was at the great mall in milpitas, my son and my husband say let's try the cold stone ice cream, the girl help us made one ice cream and we r still waiting for the other two. She took 15 minutes to bring other too and ask me if I want any topping on it no one care there I will never go there ever ...
The customer serivce there was horrible. My icecream was melted by the time they gave it to me, on top of that there was a hair in my icecream. I am very disappointed, and I am informing everyone close to me, to NOT go to this coldstone. Unacceptable. ...
I phoned my local Cold Stone Creamery on Power Plant Pkwy.in Hampton Va. To order a birthday cake for my grandson. They then informed me I needed to come in and pre-pay for the order 48 hrs before pickup date. I did, in fact I went into the store within 2 hrs of the phone order and paid for it. ...
I wanted to get some ice cream, so I decided to go to my local Cold Stone Creamery at Woodfield Mall in Schaumburg, IL. When I get there, there were 4 employees working there, and I was the ONLY person in the store, and most of them were just sitting around. They acknowledge my presence, and then ...
I went into our local Cold Stone ins Crystal Minnesota. My daughter went with to order her birthday cake. They let her "design her own cake" at no additional cost and had it ready for us the next morning. We were going to the register to pay for the cake and the girl who waited on us ...