My husband and I went to the cold stone at signal butte in Mesa, az. As we passed the little window I noticed the clerk picking up something from the counter and sticking it in his mouth. It took a couple of seconds to register what I saw so we decided to skip it. Well, pass the window again and ...
Two friends and i went to a cold stone this evening to enjoy some friend time and delicious ice cream. The closest cold stone to me is in Findlay, Ohio which is an hour away but to us it was worth the drive. When we arrived we found one of the workers hanging over the counter talking to a group of ...
It was really hot out and I was craving some peppermint ice cream, so my husband and I decided to give our local Cold Stone a try. It smelled really nice when we walked in and were told by the server that we would need to wait until he finished making cones. We told him that we had never been to ...
I am an adult who ordered a 'kiddie size' and was charged 1.75 for a mini scoop of lousy lumpy ice and then another. 75 for the cone!!! They insisted this is the company policy. I went to a different location to find out they do the same thing and I asked why and the nastiest of male managers said ...
It seems that ALL cold stone stores have terrible service. I went to the one in Salisbury, Maryland and I noticed the girl making waffle cones. She dropped one, and used it anyway. They also left my friend and I waiting for ten minutes. The service was slow and the whole experience was awkward. ...
I went to Coldstone Creamery at 4603 Mission Boulevard, Ste 104 in Pacific Beach, San Diego. There were two on duty employees and two off duty employees. They left my friend standing at the register and two of us waiting for over five minutes while they all went into the office, joked around, and ...