On 11/3 I purchased $800 worth of eyeglasses that were not proper prescription from store #108. I complained and they attempted to resolve this. I returned on 12/10 to find no improvement. With further complaints, the manager and salesperson stated there was nothing else they could do. On 1/10 I ...
Went to Cohen's in Jensen Beach, FL in January for new glasses, was happy since they were going to order the frames I wanted and I was told that they could do the lense shape that I wanted. I've been there before and had gotten my last two Dolce & Gabbana frameless' there so I ...
I went to Cohen's Fashion Optical in June of for new lenses and glasses. I had gone to them before so I figured it was a good idea. The "DOC" told me the lenses i was wearing are outdated and we needed to try disposable lenses. He gave me some trials and took my perscription for glasses. ...
On Jan. 20, I went to Cohens Optical to purchase Maui Jim prescription sunglasses. The manager, Brian, told me that even though my prescription exceeded the parameters set by Maui Jim for the frames that I chose, because of his connections with Maui Jim, he would be able to have it made by Maui Jim ...
I went to Cohen's Fashion Optical on July 1st to get a new pair of glasses. I had a coupon that I was hoping to use and thought they had good service as they are a well known brand. I gave my glasses to someone to take the prescription of off and they assigned me a salesperson. From the beginning ...
The plastic on the earpiece of my glasses broke the day I was flying to Europe and my travel companion ran my glasses over to Cohen's to see if they could quickly fix the part. They said they would do it immediately. She waited, they gave her a pair of glasses which she popped into the case and ...