Insurance companies in coastal counties of Texas (e.g. Brazoria, TX) no longer offer windstorm protection, but one can still purchase homeowners insurance, windstorm and flood insurance as separate entities. We purchased our homeowners insurance, as mandated by Citimortgage (Citi, Citicorp ...
This bank hasn't called me in more than 2 months. They just give me the run-around about helping me reduce my loan payment. Twice I have told them that my paperwork was done. No wonder our banks are such a mess. ...
I bought a single-family home, and the lender was Principal Mortgage Group. According to my original loan documents, I was allowed to request PMI cancellation when the LTV hit 80%, and it would end by itself at 78%. Afterward CitiMortgage took over my loan. When I asked them to cancel the PMI, they ...
Our story is much like a lot of others: payments not credited. We send ours through Western Union because we don't have good luck with banks, so we do not have a checking account. Citi has messed up our escrow. The latest thing they did was send an escrow refund check that we had been asking for a ...
I completed all of CitiMortgage's Workable Solutions paperwork in February and started calling them in March. I have not been able to reach a counselor to discuss a loan modification under the "Make Home Affordable" program. They call me multiple times per day, yet when I do manage to ...
Citimortgage has been nothing but a problem for my husband and me. Let me start from the beginning. My husband's work started to slow down in a major way approx. 4 months ago, about the same time we had our 3rd child. My husband works for a large steel company, and with the economy as it is, he, ...