What a phony they can be. They sent me a letter offering a Citi Amex card at no fee so long as I keep my Citi m/c. I got it and used it. Then yesterday I saw they charged an $85 annual fee. When I called, they asked me to fax them a copy of the letter, which I did. The customer service guy turned ...
Citicard customer service seems incapable of addressing a legitimate (and potentially serious) problem with the Citicard (described below), or of communicating logically with me. Here is a copy of our correspondence: Me: I received my new Citicard in the mail and had no chance to activate it before ...
First, they raised my finance charges from 5% to 29.99% due to my being late on one payment, and it continues to be that high. Secondly, they are calling on the weekend, especially heavily on Sunday, for a payment after it was paid. I asked the lady who called for her name, but she would not give ...
My rate went from 9.74 to 14.99 around January as well, which I only let pass uncontested because I had recently had several accounts closed and needed to maintain an available credit line. In May/June my account insisted there was no balance due, zero. I checked it repeatedly for almost 2 weeks ...
1. Opened CitiCard account 3/9/09, low limit, but accepted as they promised 0% interest through 12/09. 2. Charged first transaction on 4/10/09 for less than $10. 3. Tried to pay balance in full online multiple times in April. System would not accept payment, saying $0 due, must wait for new billing ...
I was scammed by Cambridge Who's Who, and shortly thereafter I did some research and confirmed it. I called Citibank immediately to cancel the charge and dispute it. They gave me a conditional credit for this charge. Two months later, the charge was reversed in favor of the scammer company, despite ...