Well, the problem all started back when Citi bought out AMC, our original mortgage company. They started sending letters and calling, trying to set up an escrow account, which we would always say no to. On November 6 they paid our taxes, claiming we hadn't paid 2006's yet. But we did, so the ...
2 and a half years ago, we refinanced our home with Citi Residential Lending. Because our FICA scores were not perfect (not bad), we were given an adjustable rate mortgage at 11.5%. We were not comfortable with this, but we were assured that after 2 years we could refinance at a fixed and lower ...
My mortgage was with Ameriquest. Then Citi bought out my mortgage from them. I recently tried to refinance my loan by calling their refinance line. Each time I called, I got their answering machine and had to leave a message. After 2 months of this, my messages started getting angry and frustrated. ...
Ameriquest failed to write to me and report the changes about who was collecting my mortgage payment. I have had phone call after phone call explaining my payment schedule with Ameriquest, and time after time I get the same question: "You have not paid yet, we need to set a payment ...