On 11/23/07 I ordered 2 DVDs from Circuit City online with an estimated shipping date of 11/27/07 and estimated delivery of 12/04/07. On 12/06/07 I called Circuit City's customer service because my order had not arrived. The customer service rep. Told me that there had been a problem noted with my ...
My husband bought me a TomTom 920T for christmas. There was no mention to him when he purchased the product that if it was opened he would be charged a 15% restocking fee $100. If this had been the case he would never have purchased it. We opened the TomTom got it working with the exception of the ...
Circuit City offered a free wireless controller for Playstation 3 in the days following Thanksgiving if ordering online. I did not receive the free controller, and when I followed up with many, many phone calls and long waits on the phone, and multiple people to talk with, finally a ...
Circuit City's website advertised an Acer Aspire AM 1610 desktop computer for $399.99. I called C.C. On their 800# and was told I could pick the item up at a local store. Later that day the store called me and said that there had been an error and they did not stock this item. (The website ...
Circuit City employees told me they couldn't match the price of a one day sale item at a local competitor's store. I needed to get it at Circuit City because of their proximity to my job. I had to work today (New Year's eve) and couldn't make it to the other store's location before closing. It was ...
Dear Sir, I am writing you to inform you that I have just been hung up on 5 times by 3 different stores in the metro Atlanta area. (Gwinnett Mall, Mall of Georgia and Snellville) I was informed by staff at each of the stores that the Toshiba Laptop I wished to purchase was sold out but would be in ...