I had service for 1 year and during the year I have had several Technicians out to try and repair the cable. The picture would constantly scramble. After I know of 5 attempts they were not successful. I sent them a letter and continued to call with no resolution. I switched to another company at ...
Charter cable covers many states in teh U.S. Across the board, they seem to offer shady service and inconsistent business practices. My internet was out on many occasions, and I was told that I would be charged for a service call (by one rep) and other reps said no charge, but it was at least 6 ...
I had my cable service turned off so I could switch to Directv. I called on Aug 22nd, on Sept 12th I get a bill online for $102.95, I call charter and am told that there was a mistake and I am owed $2. On Sept 16th I get a paper bill for $47, once again I call Charter and on hold for 15min, I ...
Why, in a city of 105,000 people. Do we have only one high speed internet server. At least it's that way in my area. We get tired of paying for their service when half of the time their service stinks. We run a business and depend on the internet but some days some of it works and some of it ...
I want to report Charter Communications for falsely charging for services not requested and they will not refund the charges after numerous attempts to correct the issue. I ordered HDTV and was set-up with a DVR Moxi box because the technician claimed they didnt have any HDTV boxes in stock. I was ...
Just 2 Weeks in the Life of a Charter Communications Customer 9-11-06, am Internet service suddenly slows to an unusable crawl. I call for service and despite clear evidence that Charter is experiencing some problem on their end, the rep (Courtney) insists that a technician needs to come to my ...