To all potential customers, I'd like to alert everyone here not to use Charter Communications for any of their services as they have proved over and over not only are the technical staff incompetent, their customer services staff are both rude and useless. In January I called to get new internet ...
I had questions about changing from Charter to Direct TV. I call Charter to find out what deals they had so that I may compare them to Direct TV. The Charter agent (Melissa) said that Direct TV had more channels and Direct TV service was a little cheaper. She said that both companies offer a low ...
After having tried to access my Charter cable email account for the third time (and being kicked out after flashing aq screen saying I was acessing a commercial account), I called Charter Cable up only to be lied to and screamed at by an alleged service represenative named Sam in broken english. I ...
Here is my dilemma..in April of 09' I was going to switch to Uverse. After 6 years of service with Charter and nothing but troubles. I mean unburried cable wires, tickets from the County, broken tv stands, a hole in my bedroom wall as big as my fist and some some from installation which is still ...
After comparing internet service providers in my area (the pickings are mighty slim), I chose Charter Communications as my provider. The installer came 24 December (yes, that's right, he was working on Christmas Eve) and set up my internet. On the 28 December, I received a bill from Charter ...
This company is charging me for services I never ordered and then wants me to pay for it first and then they will credit my account. I am now "delinquent" the exact amount they overcharged me. We first received their services in June and have billing problems since. We were told to give ...