I have one phone number. CenturyLink double charges taxes on what they identify as "package charges" and "CenturyLink local services." Under "package charges", I'm being charged a "Florida Statutory Gross Receipts Tax, a Federal Excise Tax, and a Okaloosa Utility ...
I have been with Qwest for just over 10 years a couple years ago they offered 7Mbps connection which I upgraded to when it was available in my area. I consistently had speeds on my Playstation3 speed test of between 4.9 and 5.3Mbps during the evening and up to about 5.6Mbps after 11PM MST. My wife ...
Well, I certainly have learned my lesson. Never again will I sign-up for anything without first checking complaint. Had I known about this site last fall, presumably I would have researched CenturyLink and run as far and as fast from it as possible. Instead, I "signed up" for service when ...
It seems every month, as a new customer, I'm seeing the overbilling. Of course they advertise the special price on their website and why does it not surprise me that the bill is double. To make it even worse, I was a Comcast high-speed customer for years with 100 mbps service for same price as what ...
I pay for 3mb/s, but recently since the acquisition of Qwest, my connection has dropped to below 0.5mb/s. I've called customer service twice and they said that I am somehow getting 2.6mb/s, which is in the "respectable range of what I am paying for". I would actually be happy if I was in ...
Do not get Century Link!!! I originally looked into getting the bundle package with Direct TV and before we even got anything installed I started having a multitude of problems with customer service just trying to set the package up the way I wanted. At first I gave the company the benefit of doubt ...