They gave me a 130$ first month bill where as the promised monthly bill during sign up is 35$/month. When I contact the customer care they are very rude and didn't answer my question. It took 2 emails. And 3 phone calls to get the issue resolved. Look of head ache which is not at all worth of the ...
They charged me 150.00 for 30 days of online sites after informing me it'd be 60.00. ...
I worked for Centurylink in customer care for almost 2 years it's truly a terrible company. Centurylink does not have a dedicated customer care department it's a sales department. Centurylink looks at these calls as $ signs. They look the other way when top sales associates slam accounts with ...
I called centurylink last week to have DSL installed at my business, they made an appointment for 12-4 today and they would call first. By 3:30 no call, so I call them and to get anything done I had to demand a manager this was a 30 min call by the time I got to the manager. The manager says the ...
The web site does not display the prices. I am being charged $54.99 a month. But they tell me price $35.00 for speed 3,5, 7. The web service is hard to use. I can only see prices for bundle. ...
I called a number off the internet that said get wireless internet for 19.99 for 6 months. I called this number and was told it was even better, it was 14.99 introductory price. Just buy the router for 99.99 and 19.95 activation fee. I signed up. The bill came 2 weeks later charging shipping and ...